State Farm® Insurance Agent Marc Kincaid

"Professionalism was top notch treated like family had to report my mom's death and Marc Kincaid remembered my mom and their interactions. That matter to me. He was able to answer and guide me through this transaction."

"Marc is always able to help me with anything I ask, and does it right the first time. The best State Farm agent I have ever had Thanks- herb Covington"

"Marc Kincaid State Farm has been great to work with over the years!! Great customer service!!"

"It was a wonderful experience doing business with your firm, especially Miss Keyshawn. It was such a pleasant person to do business with. I would recommend Miss Keyshawn"

"Working with KeShawn is a wonderful experience!! Her genuine warmth, kind patience and comprehensive expertise give you confidence that she will find the most appropriate solution to your insurance requirements. Truly outstanding customer service!"

"I recently had the pleasure of getting new renters insurance through State Farm, and I cannot say enough about how amazing the experience was. From the very beginning, the process was simple and stress-free, which is something I truly appreciate because I had absolutely no knowledge about renters insurance before this. Keshawn was incredible throughout the entire process. She took the time to answer every single question I had—no matter how small or worrisome they may have seemed—without ever making me feel rushed or uncomfortable. Her patience and professionalism stood out to me right away, and it’s clear that she genuinely cares about helping her clients feel informed and confident in their decisions. She went above and beyond to make sure I understood every detail and that my policy fit exactly what I needed. That level of dedication is rare, and I’m beyond grateful for her support. Thanks to her, something that initially felt overwhelming ended up being a smooth and positive experience. I’m so happy to now be a part of the State Farm family because that’s exactly how they make you feel—like family. If you’re looking for an agent who truly cares and will go the extra mile for you, I highly recommend reaching out to Keshawn!"

"KeShawn Ellis was a nice employee and really helpful. She helped me get started with my new insurance and we got it done so quick. Thank you very much!"

"KeShawn M Ellis is so personable and pleasant to work with!"

"Keshawn Ellis, has been my go to with all my insurance needs and questions. She has really gone above and beyond with helping, answering questions as well as setting up my son with his first insurance policy. My family has been working with her for a few years now and we wouldn't trust anybody else with our insurance needs let alone making sure our kids are or will be covered in the future. Thank you so much, it really is appreciated."

"He will keep you covered"

"Was hung up on and was spoke to very poorly. I contacted state farm to help my customer who just purchased a car from us. I have never left a google review before but for someone who is in sale's I would never speak to a customer the way I was spoken to nor would I hang up on someone. Bernice needs some training."

"I would give 10 stars if possible. Imagine feeling like you're at home while speaking with your insurance agent; personalized care and attention, just for you! Well, Bernice makes you feel that way. Excellent customer service skills and a genuine person, you cannot find that everywhere anymore; therefore when you experience it, it makes all the difference. There are so many options out there but I highly recommend this State Farm office! A few renewals later and I still agree with this review."

"I am so happy to be apart of the State Farm family. The process was so easy, it was like I’ve known Keshawn forever the way she went out far and beyond to ensure I was happy."

"Marc Kincaid is the best !! He will always have my business.!"

"Keshawn was amazing!! Very helpful, professional, and a ray of sunshine! I am definitely happy to now have State Farm. Thank you Keshawn!!"

"Keshawn Ellis & Marc have been extremely kind and helpful though my process with car insurance. Highly recommend this office!"

"When i say i loveeeee State Farm & their employees. I have to say thankyou personally to Ms.Keshawn she was very helpful and SAVED me a lot of money from switching insurances. When i say she really taught me some valuable knowledge about insurance & now is aware of everything i need to know. I can’t thank her enough of helping me save and kept me & my family in good hands with her knowledge. Thankyou Keshawn and thankyou State Farm for all you do"

"If you are looking for insurance it could be worth your while to give Marc Kincaid a call. Ask lost of questions as he will be able to assist you in understanding what it is that you are actually paying for. 1/23/23 Marc is more than reasonable when it comes to his business. His employees are a reflection of this and I'm thankful that he convinced me to use his business for my insurance. 6/27/23 If you end up receiving a call from Miss Bernice, one of Marc's employees, pay attention! She only has your best interest at heart. Don't make the mistake of silence. You will only hurt yourself. Always be forthcoming about what is going on. You'll be less stressed in the end, with one less worry. The best thing about her call will be, at least it has been for myself, her buoyant personality. The second is the reason she's calling. You see..... I have "Sometimers".... (Sometimes I remember and sometimes I don't.) Fortunately I have a Marc provided, Miss Bernice for a safety net. Thank you Marc."

"Keshawn Ellis is the best! Caring, honest, understanding, considerate, patient and professional. You will not regret working with her.."

"Had the pleasure of speaking with Bernice McRae today, she was so helpful and patient. What a joy to deal with."

"made life easy I had actually switched from AAA and Progressive because I had state farm IN AR never had a issue with them but AAA was my worst experience and as for progressive I was unaware of some things so I didnt realize why insurance went so far up but now I do. everything went smooth and fast thanks"

"I had the pleasure of talking with Bernice today in reference to changing some items on my auto insurance! She called me right back and gave me my new monthly premium. That's excellent customer service and she is very personable! Continue to be great!"

"I’ve always had great experiences with help from this office over the years and I’m glad I have chosen State Farm for our cars and home insurance! I needed to add to our policy and KeShawn Ellis helped me with the whole process. She made it very easy and explained everything that we were doing. She was really great to work with and a pleasure to talk to. Thank you so much!"

"Ms. KeShawn Ellis is an excellent insurance agent. She is very knowable and is diligent in making sure my insurance needs are met. She is also very customer service oriented and very personable to work with."

"Had a great and wonderful customer service experience. Keshawn Ellis was amazing. Calm voice, assisted with the best rate possible, respectful and totally helpful with answering all questions. Thank you for your exceptional professionalism."